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Why Isn’t My Air Conditioner Cooling My Home?

May 5, 2017 By Rol Air

Today’s air conditioners last an average of 10-15 years, and with proper maintenance and care they can last even longer.

However, even the most reliable units can have trouble from time to time, resulting in troubleshooting by the homeowner and a potential service call. Below are a list of typical problems with air conditioning units.

Please note that before you inspect your air conditioner, it is ABSOLUTELY NECESSARY to cut power off to the unit before inspecting it for any wiring-related problems.

The Condenser Unit Won’t Turn On

Faulty Motor

If your air conditioner will not turn on at all, you like have have a faulty motor. This means that the unit itself is not receiving power.

Check Plug

Ensure that the unit is plugged in, and then you certainly can inspect the wiring (after disconnecting power to the unit itself), but it may be best to call for service.

The Air Conditioner Turns On, But Doesn’t Cool

Check Thermostat

If this happens, first check your thermostat. Is it set to the correct temperature?

Check Condenser & Evaporator

Check the condenser and evaporator for dirt and clogging. If too much dirt builds up, your unit may not run.

If you’ve done these things and it still isn’t cooling, please call for professional service.

The Condenser Unit Turns On and Off Repeatedly

Dirty Condenser

This is likely caused by a dirty condenser and fan or a clogged condenser. These issues require professional service.

The Air Conditioner Unit Does Not Cool Rooms Evenly

Check Fan

Check that the fan on your unit is kicking air into the duct system.

If you are unsure or cannot tell, please call for professional service.

How Can We Help?

Filed Under: Air Conditioner

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Shauna Reynolds Bardwell
Shauna Reynolds Bardwell
2019-01-30T20:07:17+0000
Awesome experience with this company. Local great guys and they were amazing!!!
Terri Miller
Terri Miller
2019-01-25T17:55:44+0000
emergency services done in under 2 hours. Great service as we were without heat. Fixed the problem, showed us what was wrong, fixed it. we have heat again. Highly recommend to anyone who needs HVAC services. They will be our go to service every time.
Brian Knutson
Brian Knutson
2019-01-22T23:25:05+0000
Fast professional friendly service
Jamie Hanson
Jamie Hanson
2018-12-21T15:40:38+0000
Great experience from start to finish. Jay was great and the other 2 guys rocked out a new water heater for us in no time. Very happy and would use them again.
Jeff Rothi
Jeff Rothi
2018-12-19T21:53:31+0000
on time and communicated well!
Carrie Micheau
Carrie Micheau
2018-11-25T17:51:40+0000
They arrived to help get the furnace running after 3 days. Kind and offered future options. Which I will take into consideration sooner rather than later! I will recommend your services to anyone who needs them!! Thank you!!
Jennifer Jopp
Jennifer Jopp
2018-11-15T18:08:28+0000
Great company with huge hearts!
Adam Wesanto
Adam Wesanto
2018-11-07T16:05:37+0000
Just had a new water heater installed and it’s great! Jay and his crew have never disappointed!Always on time, always professional and always ready to help.
Zanielle Sale Foxcroft
Zanielle Sale Foxcroft
2018-11-05T16:34:25+0000
Great service would highly recommend
Ben Smith
Ben Smith
2018-09-27T20:31:34+0000
Top notch professionalism, courtesy, kindness and patience! They came out and took care of a problem that eluded others. This company is on my speed dial!
Susan Que
Susan Que
2018-09-05T17:22:23+0000
Rol Air is awesome. They put in a water system that goes to our refrigerator and we love it! Great work and great customer service.
Jerad Newman
Jerad Newman
2018-08-06T22:18:02+0000
Thank you Roll Air Water, Heating & Air!!! Our Air Conditioner broke down last night and they were here right away this morning to fix it! After thoroughly checking the system to see what needed to be fixed it was determined that we had to replace the whole system. They provided multiple options, all fairly priced, and helped us come to a decision that was right for our family‘s needs! If you ever need a plumbing or HVAC company, I highly recommend them! They are professional, courteous, responsive, knowledgeable and thorough! They do great work and stand behind it! I will never use a different company for any of our HVAC needs!
Mark Wheeler
Mark Wheeler
2018-08-06T14:06:04+0000
Rol Air Plumbing & Heating saved my business. I run a small business from my home where I have lots of sensitive computer equipment that must remain cool and at a reasonable humidity level. My old 25 year old heating and cooling system quit during one of the hottest stretches in the summer - while I was out of town, of course! When I returned home, I called Rol Air Plumbing & Heating. It was the best call I could have made. Jay and Jerry came out the same day I called and presented me with options and their recommendation. Their knowledge, experience and equipment options sold me. A week later (because I had to leave town again) I had a new furnace, 2-stage a/c and humidifier (for winter) installed. I couldn't be happier. The installation crew was very courteous, clean and conscious of the fact I was running a business in the next room (I'm on the phone a lot). Jerry kept me informed of what they were doing and their progress all throughout the day. When they were done, everything was neat and clean. Besides a new system being installed in the utility room, you couldn't tell they had been there. I love my new system! I can monitor the temperature and humidity of the living area of my home as well as my office. I can control everything remotely. I highly recommend Rol Air Plumbing & Heating. Seriously, you don't need to call anyone else.
Miranda Heinen
Miranda Heinen
2018-05-29T16:38:56+0000
Rol Air Plumbing & Heating came out this morning and got our AC back up and running. The service was great and I did not have to wait a week! Things were explained to me in a way I could understand and he let us know about our options moving forward. I would highly recommend them to anyone. Now I can cancel the other appointment I had made for next week! Thank you again, Jay!
Dana Pomerleau
Dana Pomerleau
2018-05-26T18:49:37+0000
Professional, polite, friendly, fast, & fair priced!
Jarrod Deehr
Jarrod Deehr
2018-05-22T21:00:33+0000
Very fast service and great customer service. I would highly recommend.
Corey Schiminski
Corey Schiminski
2018-05-17T22:37:15+0000
Jay and his team are awesome! We are so pleased with our new ac and furnance AND the savings are incredible! Thank you for being awesome!
Ben Heath
Ben Heath
2018-05-01T19:56:59+0000
Excellent friendly service. Showed up on time and did a great job installing a garage heater for me. I would recommend them to anyone I know that needs heating or plumbing work.
Travis Atkinson
Travis Atkinson
2018-04-23T14:40:32+0000
I would definitely recommend! GREAT customer service!!
Amy Cormier
Amy Cormier
2018-04-19T17:22:40+0000
Rol Air Plumbing & Heating Inc ROCKS! Thank you so much to Jay for coming out so fast to fix our water heater! We got a brand new one installed in less than 12 hours from the first service phone call! I highly recommend them! Thank you!!
Melissa Bettencourt Verrone
Melissa Bettencourt Verrone
2018-04-11T00:09:13+0000
Karen Paulsen
Karen Paulsen
2018-03-29T17:08:32+0000
Jay was fast and efficient and he took care to answer all of my questions. Wonderful company to use for all of your heating and plumbing needs
Kay Grogan Bennett
Kay Grogan Bennett
2018-03-23T01:59:54+0000
I feel that the Rol Air team, Jay and Jerry did a fantastic job installing our new furnace and central air conditioning unit today. They were very prompt and professional. Great job guy's. Thanks again.
Rhiannon Skovlund
Rhiannon Skovlund
2018-03-21T18:49:07+0000
Such quick service! We woke up and realized our furnace wasn’t working and they had someone here within an hour. Jay was real and honest from the start. It wasn’t what we necessarily wanted to hear but he was great in explaining everything and helping us make a plan. Would definitely recommend to others! Thank you!
Sandy Droher
Sandy Droher
2018-02-13T14:21:36+0000
We had Jay out to look at some issues with our home and he was fantastic and full of information that was so helpful. Would recommend him and his knowledge for your plumbing needs!
Karen Reich
Karen Reich
2018-01-26T22:24:44+0000
We got the whole package and Jerry, Max and Jay were so efficient, friendly and professional, it was a pleasure having them do our install. We'll definitely recommend them to all our relatives and friends. :)
Chad DeJarlais
Chad DeJarlais
2018-01-09T03:34:19+0000
Quick and prompt service. The Man that answered the phone was extremely polite.
Ryan Lis
Ryan Lis
2017-12-31T16:51:20+0000
Jay and his team ROCK! Stop checking reviews and pick up the phone if you want to be blown away by a company that still offers customer service and quality work!
Rick Roche
Rick Roche
2017-11-15T01:27:10+0000
Always professional and completely driven to satisfy each client.
Nikki Reiners
Nikki Reiners
2017-11-14T21:23:11+0000
My furnace went out a few weeks ago and I wasn't sure who to go to but my mom looked around and found Rol's and I set my appointment, Jay came out and told me what my options are and I asked him what he would do and he told me he'd get a new furnace installed sure enough that is what I decided to go with and he was able to set up my installation right then and there for the same day.. The crew came out and got to work. They called me down to show me that there was a crack in my old furnace which could eventually blow out carbon monoxide .....You guys are the best. thank you Jay for suggesting the new furnace route and thank you to the guys that came out and explained it to me. I am so thankful. HIGHLY RECOMMENDED.
Corey Schiminski
Corey Schiminski
2017-11-14T16:05:26+0000
Customer Service is second to none and always take the time to answer your questions/concerns no matter how big or small. Thanks so much for all the help this past month!
Steve Yakesh
Steve Yakesh
2017-11-14T05:07:08+0000
Once again, Rol-Air proved to be honest and reliable and treat our situation as if was the only job they had had. Thank you for going out of your way to get our heat back on!
Catherine Lura
Catherine Lura
2017-10-17T17:37:47+0000
Very friendly, respectful to home. Affordable pricing, and fast and efficient service.
Jimmy Sutton
Jimmy Sutton
2017-10-11T22:21:28+0000
Excellent service! I had a problem with my garage heater, Jay came out a fixed it and gave me some pointers to save me money in the future. Definitely will use them again!
Andrea Holste
Andrea Holste
2017-10-06T18:26:18+0000
Excellent service! I had a return call within seconds to schedule a technician to come out to look at a leak in the check valve for our sump pump. He arrived right on time, was very knowledgeable about the issue, and had it fixed in no time. Would definitely recommend as well as use Rol Air in the future!
Pamela Edwards
Pamela Edwards
2017-09-08T18:19:08+0000
Jay and his helper were on-time, courteous and efficient!
Dustin Reichert
Dustin Reichert
2017-08-17T21:08:11+0000
Jay and his crew are awesome. Had them install a few add-ons and appreciated the or ideas on service. I also had the Laundry Pro installed and completely skeptical. Well....it's provoling me wrong at ever stage so far.
Tiffany Anne
Tiffany Anne
2017-07-28T22:04:46+0000
Rol Air did a great job and came out quickly. Very professional!!
Katherine L Adams
Katherine L Adams
2017-07-08T14:39:35+0000
Excellent service. The pricing was competitive with the other places called, and the customer service and time spent explaining things was priceless. I will recommend this company to family and friends. They go above and beyond what is asked of them and I am very pleased with their work.
Michelle Korpics
Michelle Korpics
2017-07-06T21:01:32+0000
Fern Lickness Larson
Fern Lickness Larson
2017-06-11T14:17:08+0000
Came out within hours of our call, and on a Saturday! Courteous, prompt and had our AC running in no time. Thanks to our son for the referral, we would recommend them as well.
Corey Callison
Corey Callison
2017-06-07T21:27:53+0000
Worked with Jay, and he was great. Was able to come out same day and look at the troubles I was having with my AC unit. All very professional and great prices. Will use for any HVAC issues in the future. Can't recommend this company enough.
Reggie Becker
Reggie Becker
2017-06-07T19:51:21+0000
Jay and Staff did a great job on my water heater and water softener. They showed when promised and you can't even tell they were here. (Other than the new features). Great Job! Highly recommend!
Stacey Langner
Stacey Langner
2017-02-19T21:46:11+0000
Very professional and always right on top of things....very clean during installation, was very impressed in all aspects of professionalism. Very family oriented company. Recommend to all.
John Kreuser
John Kreuser
2017-02-19T21:42:06+0000
Highly recommended! Very professional and great to deal with!!
Megan Gustafson
Megan Gustafson
2017-01-21T00:11:19+0000
Thanks to Jay and Jerry for taking care of our furnace issue right away! The unfortunate news was that the furnace had to be replaced. But their great customer service and same day fix was amazing! Thank you again and I will recommend you any chance I get!!!
Jessica Gravening
Jessica Gravening
2017-01-06T13:14:39+0000
Wonderful, friendly, excellent work! Pleasure doing all my heating and cooling, plumbing needs!! Even brings treat to my kids!!
Heather Albright Hupalo
Heather Albright Hupalo
2017-01-06T05:21:35+0000
Besides being an amazing company this Locally (Zimmerman,MN) owned and run family business should always get your business because they are amazing people! No need for a second opinion with Rol Air! Jay and Bryant blessed our family with a brand new furnace as part of a Community Heros program. I am proud to be a part of this community because I live and work along side this family that is constantly going out of their way to give back! If you want the best service then support Air Rol!!!!!! I know I always will!
Pam Marie
Pam Marie
2016-12-09T01:51:24+0000
Loved the service!! Plan on using the company from now on for my heating and cooling needs #rolaircares#ampersandfamilies
Brittany Dooley-White
Brittany Dooley-White
2016-09-23T18:35:45+0000
We just joined the "comfort club" and I cannot say enough great things about Jay and Jared and their entire team at Rol Air! Such great service and they put my mind at ease knowing that they are just a phone call away! I would highly recommend them to anyone who is having problems or simply wants to keep up with their maintenance! Such a great company!
Angela Marcum Langley
Angela Marcum Langley
2016-09-20T02:29:53+0000
Paige Stickney Martin
Paige Stickney Martin
2016-09-17T14:44:31+0000
Always on time and ALWAYS DOES WHAT THEY SAY THEY'RE GONNA DO!!!! �
Dane Lear
Dane Lear
2016-09-15T18:35:52+0000
Jay and Joe came out and rebuilt my kitchen faucet within 24 hours of reaching out to them. They were very timely and professional. Would recommend to anyone looking for repair work.
Jodi Evans
Jodi Evans
2016-09-15T18:22:42+0000
Rol Air's service is beyond amazing. Timely, efficient and knowledgeable. I am so thankful for their service today. Highly recommend!
Sarah Pichler Jaycox
Sarah Pichler Jaycox
2016-09-12T18:28:57+0000
Jay was just out to give me a quote and second opinion. I feel so informed about what he is proposing and have several options to chose from to remedy the problem. He took his time to explain everything and I would highly recommend their company to anyone in the future! I feel secure that no matter what option we go with the work will be done to a high degree of quality and it will provide my family comfort for many years to come!
Andrew Konz
Andrew Konz
2016-09-08T16:00:13+0000
Rol Air does a great job! We we so happy with our water system in our house! I can't tell you how great it is knowing your water is clean and healthy for everyone! Jay and his team were so easy to work with and two years later we have had zero issues in our home! Thanks Rol Air!
Angi Hendricks Hilde
Angi Hendricks Hilde
2016-08-24T20:08:21+0000
We had a leak between our line and the city line. We called and Jay came out to fix it within a couple hours of the call. He got the city to turn our water off, got the part, and had the problem fixed very fast. He even took the time and interacted with my very curious & chatty little 3-year old and showed him his tools. He took the time to answer questions I had. This is not only a great company, but a great guy as well. We signed up for their maintenance program not and couldn't be happier! #Rolaircares #ampersandfamilies
Julie Sohns
Julie Sohns
2016-08-23T17:05:37+0000
I had a complete KITCHEN remodel. I choose Rol Air to do my plumbing and external venting for my stove. They were extremely professional and kept me updated on their progress. Rugs were placed on the new wood flooring and they wore covers over their shoes and cleaned up afterwards. I would highly recommend Rol Air for your home projects. I was extremely pleased.
Chris Hupalo
Chris Hupalo
2016-08-20T01:30:37+0000
I couldn't ask for a better ending! Got a hold of Jay late at night while sitting in a stifling house. Made arrangements for a service call and I came home to a cool house. Great service, great price and flexibility. All businesses should be run like this! Thanks Jay!
John Amacher
John Amacher
2016-07-18T21:29:30+0000
Very prompt returned calls. Exact arrival times with appointments. Highly recommended. No surprises.
Melaina Schreiner
Melaina Schreiner
2016-07-09T00:46:21+0000
Jay and Jerry were fantastic! Jay responded to my problem the same day and it was fixed the next day by Jerry. They were very professional and neat. I would recommend them to anyone that needs quality work done in a timely manner. Great job guys!
Jason Zaudtke
Jason Zaudtke
2016-06-08T18:38:56+0000
Kali Wendel Barthel
Kali Wendel Barthel
2014-05-12T02:19:21+0000
Marshall Hobbs
Marshall Hobbs
2014-01-05T06:23:34+0000
Stephanie VanHeel
Stephanie VanHeel
2014-01-04T00:48:15+0000
Stephanie Richter
Stephanie Richter
2013-12-04T22:25:12+0000

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